Policies & FAQ

 

Pets

No children or pets allowed.

Cancellations

We kindly ask that you notify us no less than 48hrs of your appointment. Cancellations made within 24-48 hours are subject to a $100 fee. Cancellations made within 24hrs will be charged 50% of service reserved. No call, no show will result with full charge of the service reserved. A valid cc must be on file to book any services.

Adjustment policy

We want you to love your hair, which is why we take so much time and care into your service. If you are unhappy with your results, please reach out to us within 48 hours. We do not offer refunds.

Late policy

If you are more than 15 min late to your appointment we may need to amend or reschedule your service(s). You will still be responsible for paying 50% of the services not able to be completed.

Retail

Returns and exchanges are only accepted to unopened product within 2 weeks of purchase. No returns on brushes + accessories.

Extension hair purchase

Hair purchased is your to keep. Domane is not responsible for extensions damaged or
Discolored after install.